CDS Emergency Power named as a Power Pro Dealer for Generac Power Systems
Prestigious program identifies dealers that are committed to consistently providing
an outstanding sales and service experience
Baltimore, MD –August 28, 2012 – CDS Emergency Power Services, the mid-Atlantic’s largest dealer of residential standby generators, was recently named a Power Pro Dealer by Generac Power Systems, a leading designer and manufacturer of generators and engine-powered products. This distinction is the highest level available for a Generac residential/commercial dealer. It is only open to those dealers that meet the most rigorous set of sales and customer service criteria.
“We are very pleased and excited to be named a Power Pro Dealer for Generac. This designation signifies our commitment to providing the overall best value and highest level of customer service to our customers throughout the mid-Atlantic region,” said Bob Linck, Director of Marketing for CDS.
Introduced in 2012, the Power Pro Dealer program recognizes dealers who have represented Generac in local markets with the highest standard of excellence in sales and customer service. These standards include:
- Having at least a 4-star customer service rating on Generac.com
- Providing customers with 24 /7 product support
- Employing a dedicated staff of power generation experts
- Obtaining and maintaining Generac factory training and certification for sales and service personnel
- Maintaining an adequate product and parts inventory
- Providing financing options to customers
- Successfully representing the Generac brand for at least three years
“Practically speaking, our dealers are the Generac brand in the eyes of customers,” said Ryan Jeske, vice president of sales, residential products, Generac. “That’s why the Power Pro program rewards dealers like CDS Emergency Power for living the Generac brand promise of giving our customers peace of mind. They consistently provide outstanding customer service. Maintain an inventory of product and parts. Provide 24/7 product support. We congratulate CDS Emergency Power Services for their significant commitment to their customers and for being among the best of the best.”
About CDS Emergency Power Services
CDS Emergency Power Services is the leading provider of home standby generators on the east coast, with over 5,500 home standby generators installed since 2004. We are the area’s only Generac Aligned Dealer Partner, selling, installing and servicing Home Standby Generators. Headquartered in Baltimore, Maryland, CDS offers installation and maintenance service of generators in Maryland, Eastern Pennsylvania, Northern Virginia and Delaware.
For more information on CDS Emergency Power, visit our website at www.cdsemergencypower.com.
About Generac (NYSE: GNRC)
Since 1959, Generac has been a leading designer and manufacturer of a wide range of generators and engine-powered products. Headquartered in Waukesha, Wisconsin, U.S.A., Generac is a leader in power equipment serving residential, light commercial, industrial and construction markets. Generac's power products are available through a broad network of independent dealers, retailers, wholesalers and equipment rental companies throughout the world. The company markets and distributes its products primarily under its Generac and Magnum brand names. For more information on Generac and its product line, visit www.generac.com. Become a fan on Facebook at www.facebook.com/generacpowersystems. Follow Generac on Twitter @generacpowersys.